Customer support agents
Answer customers instantly on WhatsApp, your website and social — in Arabic and English — and hand over to a person when it matters.
AI agents · SaaS products · custom software
AI agents that work for your business, around the clock
We build AI agents that answer your customers, qualify leads, book appointments and run back-office work inside the systems you already use — backed by a software team that has been shipping since 2010.
- Arabic & English
- Connected to your systems
- Clear plan and price upfront
Sales agent
Online · replies in seconds
Handled end to endNo human needed
- Years shipping softwaresince 2010
- 16+
- Clients served
- 200+
- Countries
- 18+
- Apps live on the stores
- 20+
What we do best
Put an AI agent on every repetitive job
We build agents for companies that are tired of slow replies, missed leads and manual busywork. They talk to your customers, use your systems and finish the task.
Sales & lead agents
Reply to every enquiry in seconds, qualify the lead, book the meeting and log it all in your CRM.
Booking & scheduling agents
Take appointments, reservations and orders around the clock, with reminders and rescheduling handled for you.
Operations agents
Run the repetitive back-office work — data entry, invoices, follow-ups and reports — inside your ERP and internal tools.
Knowledge & document agents
Give your team instant answers from your own policies, contracts and files, and pull the data out of documents automatically.
Internal assistants
A private assistant for your staff that knows your business, connected to the systems they use every day.
From idea to live agent
A clear path from first call to a working agent
- 01
Map the work
We find the tasks an agent can take over and agree what success looks like.
- 02
Build & connect
We build the agent and connect it to your channels, data and systems.
- 03
Test with real cases
We run it against your real conversations and edge cases before it goes live.
- 04
Launch & improve
We monitor quality, tune it and extend what it can do as you grow.
Our products
We don't just build software. We run it.
Four products we designed, built and operate ourselves — used every day by nurseries, sports academies, clinics and growing businesses. That's the experience we bring to your project.
kidscareapps.com
SaaS · LiveChildcare & Nurseries
KidsCare
Childcare management made joyful
The complete platform for nurseries and childcare centers.
nextchampapp.com
SaaS · LiveSports Academies
NextChamp
Where academies thrive and champions are born
The operating system for sports academies.
ERP · LiveBusiness Management
Azarus ERP
Empower your growth. Unleash potential.
A modular ERP that runs your whole business.
SaaS · LiveHealthcare
Clinics Portal
All the tools you need to run your whole practice online
Clinic and practice management for every specialty.
Need something tailored?
We also implement open-source ERP and build business systems around the way you work.
Engineering services
Everything it takes to ship great software
One senior team for design, web, mobile, cloud and security — the same people who build and run our own products.
Not sure what you need yet?
Tell us the problem. We'll recommend the simplest way to solve it — with a clear plan, timeline and price.
Technology
Built on the stack modern companies trust
We work with today's leading frameworks, languages and databases — so what we build is fast, secure and easy to grow.
React
Next.js
Vue
TypeScript
Flutter
Node.js
Python
Docker
PostgreSQL
MySQL
MongoDB
ERPNext
Trusted by 200+ organizations
From government bodies to growing businesses
A selection of the organizations we've built software for across 18+ countries since 2010.
Why Optimal Solutions
A technology partner you can actually rely on
A senior team, without the hiring
You get designers, engineers and AI specialists who have shipped together for years — working remotely with businesses across Lebanon, Syria and the Gulf.
90-day satisfaction guarantee
We stand behind what we ship. Function modifications within 90 days are on us, so you launch with confidence.
One partner, idea to 24/7 support
Strategy, design, build, launch and support from one accountable team — with a clear plan, timeline and price before we start.
How we work
From first call to 24/7 support
01
Discover
We listen, research and map your goals before a line of code is written.
02
Design
User-centered design that turns requirements into clear, usable experiences.
03
Build
Modern technologies, secure by default, delivered in transparent iterations.
04
Launch & Support
We deploy, then stay on with 24/7 support and a 90-day guarantee.
Watch
See what we're about
A quick look at Optimal Solutions — who we are and how we help businesses move forward.
Mobile apps
21 apps we've shipped, live on the stores
Healthcare, childcare, delivery, real estate, commerce and more — standalone products and apps that power bigger platforms.
KidsCare Parents
KidsCare
Everything parents need to know about their child at nursery: daily reports, announcements, menus and messages.
KidsCare platformGoogle Play — KidsCare Parents (opens in a new tab)
NextChamp
NextChamp
One app for the whole sports academy, with tailored views for parents, coaches and management.
NextChamp platformGoogle Play — NextChamp (opens in a new tab)
Hope Water
Hope Water
Customers order Hope Water — sourced from the Falaj Al Mualla oasis — straight to their door.
Hope Water Drivers app & back officeGoogle Play — Hope Water (opens in a new tab)
3aqar Now
3aqar Now
A real estate listing app to buy, sell and rent property, with photos, details and location on the map.
Standalone appGoogle Play — 3aqar Now (opens in a new tab)
RHUH
Rafik Hariri University Hospital
The official app of Rafik Hariri University Hospital, Lebanon's public university hospital — including patients' test results.
Hospital systemsGoogle Play — RHUH (opens in a new tab)
Khitmah — ختمة جماعية
Khitmah
Join a collective Quran reading with people around the world. Available in Arabic and English.
Standalone appGoogle Play — Khitmah — ختمة جماعية (opens in a new tab)
Explore all our published apps on the stores
Let's put AI to work in your business
Tell us what you need. We'll come back with a clear plan, timeline and price — no obligation.
Free consultation · Reply within one business day · 90-day guarantee